A PBX is a phone system that allows businesses to have one central number for all their employees. This number can be used to make calls from any phone in the company, and it can also be used for voicemail and email.
PBXs can be either hosted or self-hosted. Hosted PBX are services that are provided by a third party, such as an internet provider or a telephone company. These services allow businesses to access the PBX from anywhere in the world. Self-hosted PBXs are systems that businesses install themselves. This means that they are responsible for maintaining the system and ensuring its security.
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There are several benefits to using a PBX over traditional phone systems. First, it allows businesses to have one central number for all their employees. This number can be used to make calls from any phone in the company, and it can also be used for voicemail and email.
Secondly, it gives businesses greater control over their communication strategy. They can use voice mailboxes to store important messages instead of having everyone leave voicemail messages on individual phones. Finally, a PBX makes it easier for employees to communicate with each other by giving them a single number to call from anywhere in the office.
A hosted PBX is a great option for businesses that want to improve their communication infrastructure.